Closing Update
5 months ago
– Thu, Nov 16, 2023 at 12:11:16 PM
Hello backers,
If you're still actively checking in on these updates, you're probably an Australian backer awaiting your game. We have good news for you! All Australian orders have now been sent out.
Working together with VR on clearing customs and getting these orders out as soon as possible was important for us, after the long wait you all faced. We apologize for this wait -- I know it was not ideal. Hopefully your games have now been arriving and you're ready to break into the tech industry! If they have not yet arrived, please give it a few more days before reaching out to us below.
Thank you for the support, and we are happy that this game is now fulfilled. If anyone (Australia backers or otherwise) needs support of any kind, please take note that these comments will not be actively monitored. Please reach out to us below:
https://www.grailgames.games/about
Until next time,
-GG
Third Thursday Update [October] - Home Stretch
6 months ago
– Thu, Oct 19, 2023 at 01:12:06 PM
Hello folks!
I was hoping the timeline would line up so that we could tell you the games had been received on the initial estimate of the 15th, but the container was delayed one week in Malaysia, putting the arrival date at the 22nd now. After getting the container from the port to the warehouse, validating the stock, and starting shipments, we are currently looking at the first week of November.
Our next update, provided these games are in backer hands, will be our closing update. Please remember, we are always available if you have questions or concerns. Just please reach out here:
https://www.grailgames.games/contact
-GG
Third Thursday Update [September]
7 months ago
– Thu, Sep 21, 2023 at 07:52:02 AM
Hello Australia entrepreneurs!
Paperwork is finally complete and the container is getting close. Right now the container is set to arrive around mid-October (current ETA is October 15th). We expect to have these shipping out and in your hands by late October.
As always, if you have questions or concerns, please reach out here:
https://www.grailgames.games/contact
-GG
Third Thursday Update [August] - Australian Container
8 months ago
– Thu, Aug 17, 2023 at 08:04:52 AM
Hello backers,
The container to Australia will be on the water by the end of next week. From there the container will travel down to the South end of Australia in Adelaide and ship out from our fulfillment partner. There are several projects on this container, but Silicon Valley is our top priority with the warehouse and we will aim to get this project moving as soon as we are able to.
This container route generally takes 30 days, and we usually allot an additional 10 days for the warehouse to receive everything. We should see delivery in early October. If you have to adjust your address, please do so quickly through the link below.
Our September update will have an update regarding this container’s progress and a more specific ETA.
As always, if you have any questions or concerns, or issues with your pledge, please reach out here:
https://www.grailgames.games/contact
Thank you,
-GG
Third Thursday Update [July] — Australia
9 months ago
– Thu, Jul 20, 2023 at 10:33:30 AM
Hi Backers,
Many of you around the world are digging into Silicon Valley. We hope you're enjoying the game.
Tom, Chris & Wendy from the Dice Tower recently got to play and review the game. You can watch their review here.
As we approach the end of the project and get closer to Australian fulfillment commencing, we had one more snag out of China. The Dragon Boat Festival delayed our ability to get the container on the water by the end of June as we had hoped. Our fulfillment timeline will be delayed by a few weeks.
We know the delays to Australia have been extremely frustrating. We're just as frustrated as you and have been in constant contact with the facility trying to get these games on the water. We'll have them to you as soon as we're able.
As always, if you have any questions or concerns or issues with your pledge, please reach out here:
https://www.grailgames.games/contact
Thank you,
-GG
